We assure you that all products sold on agnitrends.com are new and 100% genuine. In the unlikely event that any merchandise you have bought from us is not received in good condition, is damaged or defective, customers may exchange the merchandise unused, and in the same condition as he / she purchased it, in its original packaging along with original tags. It would be necessary to provide all financial transaction details, alongwith bills/invoices provided.
Possible resolution could be Replacement, Exchange or Refund by coupons.
Procedure for return of products
- Please contact us either on phone or though email and provide the Order id details.
- Please ensure that the product return is initiated within 30 (thirty) days of receipt of the article.
- Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
- After confirmation of order from our customer support team, products are couriered within one business working day
- Information regarding the Airway Bill number will be communicated to the buyer after the products are dispatched.
- Delivery charges vary depending on the city at which the parcel is to be dropped. There is no shipping charge for orders having a value greater than Rs 1500/-